Members, payments, and gains — all tracked.
Gym operations with DebiCheck-integrated billing, smart payment recovery, load shedding class scheduling, and member retention analytics. Built for SA's unique debit order crisis.
1,247
Active Members
3.2
Avg Visits / Week
78%
Class Fill Rate
4.1%
Churn Rate
Everything you need to run fit.
DebiCheck Billing
Native integration with Netcash/PayPort SA. Multi-method fallback for the 13% of payments that go unpaid. DebiCheck mandate management.
Smart Dunning
Automated recovery workflow: SMS → WhatsApp → email → payment link. Handles the new 60-day dispute windows from April 2026.
Load Shedding Scheduler
Auto-adjust class timetables around Eskom outages. Notify members of changes. Reschedule affected bookings automatically.
Access Control
Turnstile/check-in log tied to payment status. Track visit frequency. Identify members who haven't visited in 14+ days.
PT Session Manager
Personal trainer booking with session packages, remaining credits, and automated renewal prompts. Track PT revenue separately.
Retention Predictor
Churn risk scores based on visit frequency, payment history, and engagement. Automated win-back campaigns for at-risk members.
Up and running in minutes.
Sign Up
One-time passwordless login via OTP. No forms, no friction — you're in.
Configure
Add your team, branding, products. Defaults are sensible; overrides are optional.
Operate
Run your fit business end-to-end. Dashboard, pipeline, billing — one platform.
The problem
96% of SA gyms rely on debit orders, yet 13% of payments go unpaid. The mandated DebiCheck transition is creating collection chaos. Load shedding disrupts class schedules and drives cancellations.
Our answer
Fit Hub solves SA's unique gym billing crisis with DebiCheck-native payments, smart recovery workflows, and load shedding-aware scheduling.
Built for South Africa
SA consumers spend R30 billion+ annually on health and fitness. DebiCheck complexity is uniquely South African — no global gym software integrates with SA-specific payment providers. Boutique fitness is exploding (F45, HYROX, Bodytec).
Metrics that matter.
1,247
Active Members
3.2
Avg Visits / Week
78%
Class Fill Rate
4.1%
Churn Rate
Frequently asked questions
R299 per user per month. All features included — DebiCheck billing, class scheduling, access control, retention analytics, PT management. Add a branded website for R299/month extra.
Yes. Fit Hub auto-adjusts class timetables around Eskom outages, notifies members of changes, and reschedules affected bookings automatically.
Yes. Class bookings, payment reminders, and win-back campaigns all run through WhatsApp — the channel SA gym members actually use.
Fit Hub natively integrates with SA debit order systems (DebiCheck, Netcash, PayPort) and handles load shedding scheduling — two critical SA-specific problems international platforms ignore.
Yes. Native DebiCheck mandate management with multi-method payment fallback for the 13% of debit orders that fail. Handles the new 60-day dispute windows from April 2026.
Smart Dunning runs an automated recovery sequence: SMS, then WhatsApp, then email, then a direct payment link. This recovers a significant portion of failed debit orders.
Yes. Personal trainer booking with session packages, remaining credits, and automated renewal prompts. PT revenue is tracked separately from gym memberships.
Yes. The Retention Predictor generates churn risk scores based on visit frequency, payment history, and engagement — triggering automated win-back campaigns for at-risk members.
No contracts. Month-to-month. Cancel anytime.
Yes. Check-in logs are tied to payment status so you can identify members who haven't visited in 14+ days and ensure only paid-up members access the facility.
Yes. Members book classes with real-time capacity tracking, waitlists, and automated notifications. Load shedding-affected classes are auto-rescheduled.
Absolutely. Fit Hub handles class-based booking, session packages, and small-group training just as well as traditional gym memberships.
DebiCheck debit orders, card payments, EFT, and cash. Netcash and PayPort integration handles the full SA payment landscape.
Yes. Record assessments, body measurements, and fitness goals per member — giving trainers data-driven insights for personalised programming.
Most gyms are live within a week. We support bulk member import from CSV and can assist with migration from other platforms.
Ready to run fit smarter?
Join Gyms operators using Fit Hub to manage their entire business.